Your privacy is not a checkbox for pk0k — it's a core part of how the platform is built. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no vague language.
Six principles that guide every data decision we make at pk0k. These aren't aspirations — they're built into the platform.
pk0k only collects the data that is genuinely necessary to operate your account, process your transactions, and comply with legal requirements. We don't collect data just because we can — every data point has a specific, documented purpose.
All data transmitted between your device and pk0k's servers is encrypted using industry-standard TLS protocols. Sensitive data including payment details and identity documents is stored with additional encryption layers at rest.
Your personal data is never sold, rented, or traded to third parties for marketing or any other commercial purpose. The data you share with pk0k stays with pk0k, used only for the purposes described in this Privacy Policy.
You have the right to access, correct, and delete your personal data at any time. You can also opt out of non-essential communications and request a full export of your data. These rights are exercisable directly through the support team.
pk0k retains your data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised according to our data retention schedule.
pk0k's data security practices are reviewed regularly by independent third-party auditors. Any vulnerabilities identified are addressed promptly. Players are notified in the event of any data breach that affects their personal information.
By creating an account and using the pk0k platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, contact us at [email protected] before registering.
pk0k ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy describes how pk0k collects, uses, stores, and protects the personal data of users who access the pk0k website, mobile application, and any related services.
This policy applies to all players registered on pk0k, including those based in Bangladesh and any other jurisdiction where the platform is accessible. It should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of your agreement with pk0k.
We understand that trust is earned, not assumed. That's why this Privacy Policy is written in plain language — so you know exactly what happens to your data from the moment you register, through every deposit, game session, and withdrawal, right up until you close your account.
pk0k collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party payment providers during transaction processing.
| Category | Data Collected | Source |
|---|---|---|
| Identity | Full name, date of birth, national ID or passport number | Provided by you at registration or KYC verification |
| Contact | Mobile number, email address | Provided by you at registration |
| Financial | bKash / Nagad / Rocket wallet number, transaction references, deposit and withdrawal history | Provided by you and received from payment providers |
| Technical | IP address, device type, browser type, operating system, session timestamps | Collected automatically when you use the platform |
| Behavioural | Game history, betting patterns, session duration, feature usage | Generated automatically through platform use |
| Communications | Support chat logs, email correspondence, SMS records | Generated when you contact pk0k support |
pk0k does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
Every piece of data pk0k collects has a specific, documented purpose. We do not use your data for anything beyond what is described below without first obtaining your explicit consent.
pk0k processes your personal data on the following legal bases, depending on the purpose of the processing:
Where processing is based on consent, withdrawing that consent will not affect the lawfulness of any processing carried out before the withdrawal. It also will not affect processing carried out on other legal bases.
pk0k does not sell, rent, or trade your personal data to any third party. Data is shared only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
All third parties with whom pk0k shares data are required to maintain appropriate technical and organisational security measures and to process data only for the purposes for which it was shared.
pk0k uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. When you first visit pk0k, you will be presented with a cookie consent notice that allows you to choose which categories of cookies you accept.
You can manage your cookie preferences at any time through your browser settings or through the cookie preference centre accessible from the platform footer. Note that disabling essential cookies will prevent you from logging in to your account.
pk0k implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures are reviewed and updated regularly to keep pace with evolving security threats.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, pk0k will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
pk0k retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary to resolve disputes and enforce agreements. The table below summarises our standard retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML / KYC legal requirements |
| Transaction records | 5 years after transaction date | Financial regulatory compliance |
| Game history | 2 years after account closure | Dispute resolution |
| Support communications | 2 years after last interaction | Quality assurance and dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
| Technical / log data | 90 days | Security monitoring |
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.
As a pk0k player, you have a number of rights over your personal data. These rights can be exercised at any time by contacting the support team at [email protected]. pk0k will respond to all data rights requests within 30 days.
Request a copy of all personal data pk0k holds about you, including how it is being used.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Request that pk0k restricts the processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a structured, machine-readable export of the personal data you have provided to pk0k.
Object to the processing of your data for marketing purposes or where processing is based on legitimate interests.
pk0k is strictly an adult platform. The services are not directed at, and are not intended to be used by, anyone under the age of 18. pk0k does not knowingly collect personal data from anyone under 18 years of age.
If pk0k becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. Any funds deposited by an underage player will be returned to the payment source after deducting any applicable transaction costs.
If you believe that a minor has registered on pk0k, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on all reports promptly.
pk0k may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via the platform notification system and, where possible, by SMS or email.
The updated policy will be published on this page with a revised "last updated" date. We encourage you to review this page periodically to stay informed about how pk0k protects your privacy. Continued use of the platform after the publication of an updated policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk0k handles your personal data, please get in touch with the support team. We are committed to resolving all privacy-related enquiries promptly and transparently.
All privacy-related requests are handled by a dedicated team member. When contacting us about a data rights request, please include your registered mobile number so we can locate your account quickly and respond within the 30-day window.
Register in under two minutes, deposit via bKash or Nagad, and enjoy Bangladesh's most trusted online gaming platform — knowing your privacy is protected every step of the way.